Shipping & Warranty
Complete information about shipping rates, delivery times, and warranty coverage
CarPlay & AndroidAuto Modules World-Wide Shipping Rates
All orders are shipped with Canada Post/FedEx/UPS and take around 5-7 business days to arrive for North America, and 10-15 days worldwide.
⚠️ Important: All orders outside of USA and Canada are subject to duties. Customers are responsible to pay them. We as GTA Car Kits are not responsible for any duties and taxes you might encounter.
Android Head Unit World-Wide Shipping Rates
Shipping cost for Android Head Units is $49.99 USD – $99.99 USD depending on the model.
Shipping to United States for Integration Kits and Accessories
📦 Shipping Details: We ship directly from our warehouse in Tennessee, USA, so there are no customs delays. Shipping is via USPS First-Class and USPS Priority, with delivery in 4-7 business days. In most cases we send the kit next business day after receiving payment.
Exchange Rate for Canadian Customers
For the convenience of Canadian customers you can pay for your purchase in Canadian Dollars using our favorable exchange rate:
Express Shipping to Canada for Integration Kits and Accessories
Express Shipping to Canada via CanadaPost expedited is $12.50 flat fee.
🇨🇦 Canadian Advantage: As we ship from Toronto, Canada, there are no import or brokerage fees. In most cases we send the kit next business day after receiving payment. Delivery takes 4-10 business days via CanadaPost. You will receive a tracking number via email.
Express Shipping to UK and Europe for Integration Kits and Accessories
🇬🇧 UK Shipping: We ship from Lewes, East Sussex, England, so there are no import or brokerage fees for our European customers. Next business day dispatch, 4-10 business days delivery via Royal Mail. Tracking number included.
Express Shipping to Australia, New Zealand & Europe (except UK)
Shipped from Lewes, East Sussex, England. No import or brokerage fees for European customers. Next business day dispatch, 4-10 business days delivery via Royal Mail. Tracking number included.
Shipping Worldwide for Integration Kits and Accessories
International shipping from USA or UK warehouses via USPS Priority Mail International or Royal Mail International Signed For. Average delivery time: 6-10 business days (customs permitting).
⚠️ Import Fees: Import or brokerage fees might apply. Customer is responsible for paying these fees.
Local Pickup in Toronto Area
FREE local pickups available in our office.
30 Pennsylvania Ave, Unit 13
Concord, Ontario
Canada
📞 Please call us in advance so we would be expecting you.
Exchanges
If you want an exchange – please contact us first before sending the kit back.
📧 Email us at: info@gtacarkits.com
Limited 1-Year Warranty
What's Covered:
If there are any mechanical problems with the kit within 1 year from the day of purchase, we will replace the kit free of charge minus the shipping cost. We will send you a new replacement unit within one week after receiving the original unit.
This warranty covers any supplied or manufactured parts that, upon inspection by GTA Car Kits authorized personnel, are found to have failed in normal use due to defects in material or workmanship.
What's NOT Covered:
- Installation expenses
- Products that have been serviced or modified
- Units operated under conditions other than recommended
- Normal wear and tear
- Damages due to negligence or improper installation
- Water damage or incidental/consequential damages
⚠️ Important: Attempting to service or modify this unit, or operating under non-recommended conditions will void this warranty. All shipping and handling charges are non-refundable.
Privacy Policy
Information We Collect:
We collect and use personal information (including name, address, telephone number and email address) in order to:
- Respond to queries or requests submitted by you
- Process orders submitted by you
- Administer or carry out our obligations in relation to any agreement you have with us
- Anticipate and resolve problems with products or services supplied to you
Information Protection:
We will not disclose any personally identifiable information without your permission unless we are legally entitled or required to do so (for example, if required by legal process or for the purposes of prevention of fraud or other crime).
Have shipping or warranty questions?
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