Shipping & Warranty

We ship U.S. orders from our American facility in South Carolina.

Canadian and most international orders ship directly from our Canadian facility in Ontario, Canada.

North American orders typically arrive within 3 to 6 business days.

International orders usually arrive in about 7 to 10 business days.

Please note that unexpected transit delays can occasionally occur and are out of our control.

We primarily use UPS, USPS, and Canada Post for shipments.

Tracking numbers are automatically emailed once your order ships. We process and ship orders within 1 to 2 business days.

USA Orders: FREE SHIPPING

Canada Orders: $16.00 USD

🌍 Worldwide except USA and Canada: $50 USD to $140 USD

All orders are shipped with USPS/UPS/Fedex/DHL or other reliable companies and take around 3 to 6 business days to arrive for North America, and 7 to 10 days worldwide.

⚠️ Important: All orders outside of North America are subject to duties and taxes. Customers are responsible to pay them. GTA Car Kits is not responsible for any duties or taxes you might encounter.

USA Orders: Free shipping over $100

Canada Orders: $12.50

🌍 Worldwide except USA and Canada: $30 to $55

⚠️ Important: All orders outside of North America are subject to duties and taxes. Customers are responsible to pay them. GTA Car Kits is not responsible for any duties or taxes you might encounter.

FREE local pickups available in our office.

GTA Car Kits Office
30 Pennsylvania Ave, Unit 13
Concord, Ontario
Canada

📞 Please call us in advance so we would be expecting you.

If you accidentally ordered the wrong kit for the wrong model or year, we can help you exchange it for the correct one.

Please contact us first before sending anything back. We will confirm the correct kit for your vehicle and guide you through the process.

If the exchange is due to an incorrect order, we kindly ask that you cover the shipping costs for sending the kit back and for shipping the replacement kit to you.

📧 Email us at info@gtacarkits.com with your order number and vehicle details.

What is covered

If there are any mechanical problems with the kit within 1 year from the day of purchase, we will replace the kit free of charge minus the shipping cost. We will send you a new replacement unit within one week after receiving the original unit.

This warranty covers any supplied or manufactured parts that, upon inspection by GTA Car Kits authorized personnel, are found to have failed in normal use due to defects in material or workmanship.

What is not covered

- Installation expenses
- Products that have been serviced or modified
- Units operated under conditions other than recommended
- Normal wear and tear
- Damages due to negligence or improper installation
- Water damage or incidental or consequential damages

⚠️ Important: Attempting to service or modify this unit, or operating under non recommended conditions will void this warranty. All shipping and handling charges are non refundable.

Information we collect

We collect and use personal information including name, address, telephone number and email address in order to:

- Respond to queries or requests submitted by you
- Process orders submitted by you
- Administer or carry out our obligations in relation to any agreement you have with us
- Anticipate and resolve problems with products or services supplied to you

Information protection

We will not disclose any personally identifiable information without your permission unless we are legally entitled or required to do so, for example if required by legal process or for the purposes of prevention of fraud or other crime.