Return Instructions

General info

If for any reason you are not satisfied with GTA Car Kit, you can get full refund within 60 days from the day of purchase.
Just send us email to info@gtacarkits.com with your request to initiate the return procedure. Once we are notified, please follow these instructions below precisely to ship GTA Car Kit back to us. That includes returning from USA via USPS service only. Not following instructions could result in your return to be rejected at delivery.
You would be responsible for paying the postage fees. Your refund will be issued within 1 week after the return is received.
In order to get full refund – the module and all cables should be included in the return.

When returning the kit, please include a note describing your car model/year and the reason for return with as much details as possible.

Return Instructions for USA customers

As we don’t want to pay duties on the returned items, please follow these instructions:

1. All returned items must be shipped via USPS First Class International. Please do not ship with UPS, FedEx, etc. In most cases the price of shipping would be in the range of $10-$50 USD.

2. The declared value of the package should be $40 USD.

3. The package should be sent to:
GTA Car Kits
30 Pennsylvania Ave, Unit 13,
Concord, Ontario
L4K 4A5, Canada

Return Instructions for Canadian customers

1. All returned items should be shipped via Canada Post Regular Parcel service. In most cases the price of shipping would be up to $10 CAD.

2. The package should be sent to:
GTA Car Kits
30 Pennsylvania Ave, Unit 13,
Concord, Ontario
L4K 4A5, Canada

Return Instructions for non-Canadian and non-USA customers

As we don’t want you to pay duties on the returned items, please follow these instructions:

1. All returned items should be shipped via regular parcel service.

2. The declared value of the package should be $5 USD.

3. The package should be sent to:
GTA Car Kits
30 Pennsylvania Ave, Unit 13,
Concord, Ontario
L4K 4A5, Canada