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Return Policy

Easy returns within 60 days of purchase

General Information

If for any reason you are not satisfied with a GTA Car Kits product, you can receive a full refund within 60 days from the day of purchase.

Send an email to info@gtacarkits.com with your request to start the return process. Once we receive and accept your request, follow the instructions below to ship your GTA Car Kit back to us.

Important: For returns from the USA use USPS service only. Not following these instructions may result in your return being rejected at delivery. You would be responsible for postage fees.

Your refund will be issued within 1 week after the return is received. To receive a full refund the product must be free of visual imperfections and include all original cables and packaging.

Note: When returning a product, include a note with your car model and year and the reason for return with as much detail as possible.

Return Instructions for USA Customers

To avoid duties on returned items, follow these steps.

Step 1. Ship via USPS First Class International or USPS Priority International. Do not use UPS or FedEx. Typical shipping cost is $10 to $50 USD.

Step 2. Declare the package value as $40 USD.

Step 3. Ask the postal worker to mark the shipment as a RETURN.

Step 4. Send the package to:

GTA Car Kits
30 Pennsylvania Ave, Unit 13
Concord, Ontario L4K 4A5
Canada

Return Instructions for Canadian Customers

Step 1. Ship via Canada Post Regular Parcel. Typical shipping cost is up to $10 CAD.

Step 2. Send the package to:

GTA Car Kits
30 Pennsylvania Ave, Unit 13
Concord, Ontario L4K 4A5
Canada

Return Instructions for International Customers

To avoid duties on returned items, follow these steps.

Step 1. Ship via a regular parcel service.

Step 2. Declare the package value as $5 USD.

Step 3. Send the package to:

GTA Car Kits
30 Pennsylvania Ave, Unit 13
Concord, Ontario L4K 4A5
Canada

Need help with a return?

Contact Support