Shipping & Warranty

SHIPPING & WARRANTY

Android Head Unit World-Wide Shipping Rates

Shipping cost for Android Head Units is 49.99 USD – 99.99 USD depending on the model, all are shipped by Express from China, for more information please contact us via e-mail at info@gtacarkits.com

Express Shipping to United States with tracking number

Express Shipping to United States with tracking number is FREE on orders $100 USD or over. On orders below $100 USD – shipping cost is $6.
We ship directly from the warehouse in Tennessee, USA, so there are no customs delays.
In most cases we send the kit next business day after receiving the payment. It takes from 4 to 10 business days for USPS to deliver your kit.
You will receive the tracking number.

Exchange rate for Canadian customers

For the convenience of Canadian customers you can pay for your purchase in Canadian Dollars using favorable 1 USD = 1.25 CAD exchange rate.

Express Shipping to Canada with tracking number

Express Shipping to Canada via CanadaPost expedited is $12.50 flat fee.
As we ship from Toronto (Canada), there are no import or brokerage fees.
In most cases we send the kit next business day after receiving the payment. It takes between 4 and 10 business days for Purolator to deliver your kit.
You will receive the tracking number.

Express Shipping to UK and Europe with tracking number

Express Shipping to UK is $15 USD for one item. Each additional item is $2 extra.
As we ship from Lewes, East Sussex (England), there are no import or brokerage fees for our European customers.
In most cases we send the kit next business day after receiving the payment. It takes between 4 and 10 business days for Royal Mail to deliver your kit.
You will receive the tracking number.

Express Shipping to Australia, New Zealand, and Europe (except UK) with tracking number

Express Shipping to Australia, New Zealand, and Europe (except UK) – $25 for one item and $45 flat for 2 or more items.
As we ship from Lewes, East Sussex (England), there are no import or brokerage fees for our European customers.
In most cases we send the kit next business day after receiving the payment. It takes between 4 and 10 business days for Royal Mail to deliver your kit.
You will receive the tracking number.

Shipping Worldwide with tracking number

All our international shipping is done from USA or UK warehouses USPS Priority Mail International service or Royal Mail International Signed For.
The cost – $30 for one item and $50 flat for 2 or more items.
Import or brokerage fees might apply. Customer is responsible for paying these fees.
In most cases we send the kit next business day after receiving the payment. On average it takes 6-10 business days to deliver your kit if there are no issues at customs.
You will receive the tracking number.

Local pickup in Toronto area

Free local pickups available in our office at 30 Pennsylvania Ave, Unit 13, Concord.
Please call us in advance so we would be expecting you.

Exchanges

If you want the exchange – please contact us at info@gtacarkits.com first before sending the kit back.

Limited 1-year Warranty

If there are any mechanical problems with the kit within 1 year from the day of purchase, we would replace the kit free of charge minus the shipping cost. Please follow these instructions to ship GTA Car Kit back to us. We will send you new replacement unit within one week after receiving the original unit. This warranty covers any supplied or manufactured parts of the product that, upon inspection by GTA Car Kits authorized personnel, is found to have filed in normal use due to defects in the material or workmanship. This warranty does not apply to the installation expenses. Attempting to service or modify this unit, operating this unit under conditions other than the recommended will render this warranty void. Unless otherwise prescribed by law, GTA Car Kits shall not be liable for any personal injury, property damage and or any incidental or consequential damages of any kind (including water damage) resulting from malfunctions, defects, misuse, improper installation or alteration of this product. All parts of this product are guarantied for a period of 1 year as follows: Within the first 12 months form the date of purchase, subject to the conditions above, GTA Car Kits will repair or replace the product at GTA Car Kits discretion, if it is defective in the material or workmanship.
All shipping handling charges are non-refundable. Warranty does not cover normal tear and wear, damages due to negligence, improper installation, and operation.

Privacy policy

We collect and use personal information (including name, address, telephone number and email address) in order to:
-respond to queries or requests submitted by you
-process orders submitted by you
-administer or otherwise carry out our obligations in relation to any agreement you have with us
-anticipate and resolve problems with any products or services supplied to you
We will not disclose any personally identifiable information without your permission unless we are legally entitled or required to do so (for example, if required to do so by legal process or for the purposes of prevention of fraud or other crime).